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renderpal.com • View topic - New to RenderPal

New to RenderPal

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New to RenderPal

Postby iCreateLtd » 02 Dec 2015, 17:52

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Re: New to RenderPal

Postby Shoran Support » 02 Dec 2015, 18:02

Try to specify a file ending for your output name (like image_.png). It might also be advisable to not use spaces in filename (use underscores instead).
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Re: New to RenderPal

Postby iCreateLtd » 02 Dec 2015, 18:54

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Re: New to RenderPal

Postby Shoran Support » 02 Dec 2015, 19:08

Please always take a look at the textual output of the renderings; this usually reveals more information. And yes, you got the "not using spaces in paths" thing right; there never should be any space in a path, as this is prone to cause errors.
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Re: New to RenderPal

Postby iCreateLtd » 02 Dec 2015, 20:00

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Re: New to RenderPal

Postby Shoran Support » 02 Dec 2015, 20:10

The rendering is done by 3dsMax, RenderPal isn't really involved in this process at all, so we can't help much with such problems. As for the error, I'd first try to do a clean installation of 3dsMax on that system; unfortunately, 3dsMax doesn't give any details on why it's failing. And you still have spaces in your path: Z:/AnimationTestMax/Sean testing with network rendering/image_.tif; again, do not use spaces. Never.
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Re: New to RenderPal

Postby iCreateLtd » 02 Dec 2015, 20:16

Ok, thanks.

We'll get in touch with Autodesk and Chaos. Ah, ok, so no spaces in directory names either, not just file names.

----------
Adding underscores to the output dir didn't fix the problems but it's good to know. Thanks.
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Re: New to RenderPal

Postby Shoran Support » 02 Dec 2015, 20:54

You should really try to do a clean installation of 3dsMax; it has helped in other similar cases (though not always).
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Re: New to RenderPal

Postby iCreateLtd » 03 Dec 2015, 00:22

Two more questions (for now :o ):

It seemed that with backburner, we could only use it (if we got it to work) with either Maya OR Max, not both. RenderPal seems to allow multiple software to render. Is it ok/possible to have Max and Maya jobs in the list at the same time or should we delete jobs for one software before assigning jobs for another software?

Last question.

When looking at the list of renderers, Maya has a lot of things in its list (mental ray, vray etc) There doesn't seem to be anything in the list for Max. We'll get in touch with Autodesk etc but I'm not sure if this could be the cause for the colour difference in the render, because RenderPal doesn't have a 3ds max > vray category.
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Re: New to RenderPal

Postby Shoran Support » 03 Dec 2015, 13:29

You can mix jobs for different renderers as you want.

3dsMax simply doesn't offer what Maya does: 3dsMax doesn't offer the ability to choose the renderer to use via command-line; the 3dsMax interface always uses the renderer set in the scene/global options for 3dsMax.
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